Results From ABC Legal Services: Driving Technology Innovation in the Legal Industry

We’re excited to share results from our work with one of our newest clients, ABC Legal Services. ABC Legal is the nation’s leading provider of process and court filing services and is the official process server to the U.S. Department of Justice. The company also owns Docketly, an appearance counsel provider that has created an efficient, cloud-based platform to connect attorneys and high-volume law firms.

Like many businesses in 2020, ABC Legal had to pivot operations in the wake of the COVID-19 pandemic. In March, the company halted its process serving and partnered with its employees to assemble thousands of protective equipment kits that were distributed to its team nationwide. These kits helped the company resume process serving options safely and provide individuals with the legal services they need.

Prior to COVID, the legal industry has been historically resistant to adopt emerging technologies and change its traditional processes. ABC Legal has helped educate the industry and increase the availability of tools that allow everyone to have “their day in court.” As courts modernize and regulations evolve, ABC Legal continues to advance its technology and business processes to provide faster, easier and more reliable solutions to legal professionals and legal support to those who need it.

Since February, ABC Legal has created nearly 500 new roles to support the resurgence of the economy during the pandemic, and to continue increasing the availability of legal services. This impressive growth is a result of the company’s agility as a cloud-based solution and through its established use of legal technology and proprietary AI. 

We kicked off our engagement with the company in July to begin its public relations program and create a media presence. In the last several months, we’ve focused on executive announcements and proactive media outreach to raise awareness of the company within the legal industry.

 

Below is a snapshot of some of the coverage we’ve secured on behalf of ABC Legal thus far.

 

We’re excited to continue working with the team and help increase awareness of the innovation they are driving to provide more individuals with access to the justice system.