Insights for Leaders Navigating
Visibility, Credibility, and Growth.

From media strategy to reputation management, we explore the trends shaping public perception and share the approaches that drive measurable results for growing brands.

5 Steps to Building a Rock-Solid Media List

A story is only great if there are people to enjoy it and share it with others. When you think of a media list you should look at is as a special invitation to hear your story; it’s ultimately who you want to tell your story.

If you are new to the term “media list” it’s basically a (targeted) list of reporters with their contact and other relevant information. It’s essentially an address book for media personnel to whom you want to reach out. Though the result is quite simple, the creation process should be strategically precise and should be built with caution.

Assembling a rock-solid media list requires that you take additional efforts before the building process actually begins. Think of building the media list as your blueprint and the pitching outreach as building the house – the media list is detailed, well-organized, highly targeted, and specific.

Journalists will not publish a story that does not fit with their publication or their writing topic, and that run the risk of losing readers, listeners and/or viewers. So it’s important that you pitch the right story to the right reporter, at the right publication, at the right time – it all boils down to a well-thought out strategy. To better understand how fundamental media lists are to good coverage I have outlined five crucial steps to consider when developing a media list.

 

Step 1: Find writers who currently write about your topic. A reporter who writes about fashion trends will not care about your tech development in computer software and will probably be annoyed that you didn’t take the effort to research them. I recommend researching the reporters thoroughly. Keep in mind that reporters tend to move around like gypsies, so a reporter who wrote about tech five years ago could now write about fashion – it’s important to always double check.

 

Step 2: Consider the reporter’s social media accounts and how influential they are within their networks. Today, if a reporter publishes an article in a publication, he or she is likely to share that story across their social channels and some reporters have tens of thousands of followers. That’s a lot of eyeballs and sometimes more so than their pub’s circulation number. Many reporters have a consistent following on social networks and often engage with their followers that way. Reporters will often use their social channels, such as Twitter, to direct their audience to particular websites or stories.

 

Step 3: Know their job title and what it means. The roles and responsibilities attached to each role vary significantly. For example, you should be careful with the editor-in-chief because he or she is responsible for the business end of the publication and does not create content. However, editorial assistants are usually looking for unique stories and ideas so they should often be included in your list(s). When there are many people at an outlet that cover your topic it’s important to choose only two to three people for your media list, and never pitch them all at once. Choose one senior-level person or above and one editorial assistant or staff writer. Pitch one contact the first day, send a follow-up note the second day and on the third day if there is still no reply, now you have the green light to pitch the second contact and so on. We call this “first round” and “second round” of pitching.

 

Step 4: Consider the scope of your outreach. You must define what kind of story you are telling and what kind of a value it has to the rest of the world. If you think the world will care about your story you should include contacts from national outlets in your list. If the story pertains to a particular region, city, county, or community, you should narrow your list to only regional pubs. Make sure you are aware of the story and how significant it is to the world around you. You don’t want to waste time pitching The New York Times about an animal shelter opening in your neighborhood – they simple won’t care.

 

Step 5: Time is money – spend it wisely. There are many ways to obtain contact information of (almost) anyone in the world. There are media databases with hundreds of thousands of media contacts and various research and list-building capabilities, such as Cision, Vocus, Meltwater Press, and more. These tools can be quite costly, so if you are someone who builds media lists regularly, a database will save you a ton of time. On the other hand, there is always the internet and (thankfully) Google as a short-term alternative and in this case I highly recommend saving the information in a spreadsheet for future reference.

 

MAIN TAKEAWAY: Before you start pitching your story, you should have a blueprint containing a well-organized and highly targeted media list. Once you develop an immaculate list, and you may have more than one, you should craft and start building your tailored pitch(es). Keep in mind that each list should be accompanied with a unique pitch and always consider the audience you’re trying to reach. The last thing to remember is that journalists are busy people just like you, so be mindful of their time and happy pitching!

Why Slow PR is Crucial for Building and Maintaining Relationships With Journalists

Building relationships with media is a crucial element to PR success, and implementing “slow PR” tactics can assist in the ongoing and sometimes tedious process of building rapport with journalists. So what exactly does slow PR entail?

According to a recent blog post on Cision by Erin Feldman, slow PR “blends traditional tactics with digital tools and technologies to achieve highly targeted and effective media relations.” This practice goes beyond mass pitching by taking the time to cultivate relationships with journalists, increasing credibility, and creating a mutual respect.

PR pros need to be willing to invest the time to create this rapport, but the results will be greatly beneficial, as media will understand the resources PR pros have available and proactively reach out for stories they are developing. PR pros can supplement their traditional approaches with the following slow PR tips:

Make it a mutually beneficial relationship. Develop a rapport with journalists. Make sure they know you are a resource too and are not just there to push your clients’ stories. Find out what they like to cover and how they cover it. Essentially, you need to be there before the “sale” of your clients’ news.

Use social media. Twitter is a great way to interact with journalists and uncover which topics are of particular interest to them. Additional interests or hobbies may surface, providing further information to create highly targeted pitches. LinkedIn is also a great resource to learn more about a journalist’s background.

Do your research and use your available tools. Utilize media contact databases, whether this is an internal list or a tool like Cision, to ensure client stories are making it to the appropriate contacts. Help a Reporter Out, or HARO, is another resource available. Make use of these journalists that are proactively seeking pitches. Offering them the appropriate information is a great way to get the conversation started.

It is important to emphasize that slow PR does not mean you are not able to quickly achieve results or break news. It simply means taking the time to do your research, and doing it thoroughly. This approach allows you to be in a better position to pitch journalists and actually get their attention when your client’s news breaks. Invest the time in slow PR and results will follow.

 

The Value of Rapid-Response Pitching

Rational Interaction, a digital agency here in Seattle, was one of our city’s best-kept secrets when we first starting working with them. But the secret’s out.

With coverage in some of the largest publications in the industry, including AdAge and Adweek’s Agency Spy, Rational’s expertise has been shared with key industry publications and their readers through a series of targeted rapid-response pitches and bylines. With an ever-quickening PR landscape, it’s becoming increasingly crucial for PR pros to monitor industry news and inject clients’ perspectives on relevant issues.

For topics in the ad-tech space, this involved monitoring everything from Snapchat’s integration of ads to the New York Times’ foray into incorporating native ads into its print addition. In addition to monitoring the coverage landscape, it’s been critical to understand Rational’s perspective on trending topics.

There are several steps that are at the heart of successful rapid-response pitching program.

  • Identify key publications that are relevant to your client’s business and flag interesting stories.  Monitor and read these key publications frequently. What piques your interest—and what would be interesting to your client and their stakeholders? Proactively flag relevant news to the client on a regular basis to gain a deeper understanding into what makes them tick and what interests them. Over time, you’ll gain a better signal of what types of stories the client likes to comment on and their perspectives on these topics, so you can fine-tune your approach.
  • Pay attention to key players in the industry. If possible, it’s even better to find the news before major outlets have picked it up. Scouring key players’ announcements allows you to be ahead of the curve and proactively insert your clients’ perspective on the story before the news has broken. This positions your client as an even more valuable source of information to journalists, helping to foster relationships with journalists over time.
  • Create a structure for monitoring coverage. It may take time to iron out the kinks, but it’s worth creating a process for monitoring, flagging, and pitching relevant news. Build in time on your weekly calendar to monitor and flag coverage.
  • Be quick. It goes without saying, but the early bird gets the worm with rapid-response pitches. Once you have the client’s perspective and the idea gels, it’s critical to efficiently deliver that perspective to journalists, since the news is time-sensitive. You need to accurately capture the client’s perspective, and you also don’t want to miss the opportunity. Don’t get lost in the revision process. Time is everything with rapid-response pitches.

Though rapid-response pitching requires a deep investment of time upfront, it can pay off tremendously in the end, establishing your client as a thought leader on cutting-edge stories. In case you haven’t seen the news, here’s a recap of Rational’s coverage to date:

About Rational

Rational is a new kind of full-service, integrated agency with proven ability to deliver across digital, technical and consulting engagements throughout the enterprise. The company is strategically focused, results driven and customer obsessed. Its award-winning digital practice brings clients’ business goals to life through engaging brand experiences that raise awareness, inspire discovery and drive adoption. Rational’s technical services practice combines user interface and design best practices together with deep, back-end expertise across in-house and cloud-based platforms to deliver elegant, scalable technical solutions. Whether through short-term discrete projects or longer-term engagements, Rational’s consulting practice helps clients tackle their toughest ongoing challenges across marketing, operations, engineering and IT. Based in Seattle, Wash., Rational’s clients consist of some of the world’s biggest brands including: Microsoft, Amazon, AT&T, Providence Health & Services, The Seahawks, Seattle Sounders FC and more. For more information, please visit www.rationalagency.com

Seattle’s Spaceflight Industries Raises $20 Million to Accelerate Growth

Spaceflight Industries, a next-generation, integrated space products and services company and one of our clients at Communiqué PR, recently closed a $20 million Series B funding round co-led by New York City-based RRE Venture Capital and Paul Allen’s Vulcan Capital with additional investment from Razor’s Edge Ventures. The funds, which validate the company’s pioneering role in the emerging space market, will be used to accelerate growth.

Spaceflight Industries (Spaceflight), which aims to transform the use of space by enabling new applications through the commercialization of space, is the parent company of Seattle-area aerospace and space logistics companies Spaceflight Systems (formerly Andrews Space), Spaceflight Services and Spaceflight Networks. Together, these companies are revolutionizing space access for commercial and governmental sectors by providing comprehensive, cost-effective small-satellite solutions and services from development to launch, communications and operations. This funding will be used to hire additional engineering and software talent and drive strategic initiatives to further expand the market reach and capabilities of Spaceflight’s consolidated space products and services brand.

As part of the financing, Spaceflight has added three new members to its board of directors to provide ongoing strategic guidance to its leadership team, including Charles Beames, president of Vulcan Aerospace. Beames, whose 30-year history with the Department of Defense includes the development and deployment of transformational airborne, ground- and space-based systems.

“We see a tremendous opportunity in the exploration and commercialization of space, especially within the smallsat industry,” said Charles Beames, president of Vulcan Aerospace. “Spaceflight is forging a new generation of integrated space services to enable easier, cost-effective access to the benefits and possibilities of space.”

This investment further validates Spaceflight’s vision and market position in an era when small-satellites are disrupting the traditional space industry. In addition, it gives further recognition to the Pacific Northwest’s role as a thriving space hub. In his Dow Jones VentureWire article, “Spaceflight Industries Blasts Off With $20M to Accelerate Growth,” Timothy Hay acknowledges this, calling Washington state a “hotbed for space-exploration.”

To date, Spaceflight Industries’ funding announcement has garnered significant coverage in business and space industry press which should help the company achieve its immediate goal to more than double the size of its workforce this year to expand operations. Specifically, we secured the following coverage:

  1. GeekWire: “Spaceflight raises $19M to help launch micro-satellites through innovative ‘ride share’ program,” March 10, 2015; Reposts: Computer Magazine, Pigridy, DailySlate, BeautyCribTV
  2. Space News: “Spaceflight Industries Raises $20 Million,” March 11, 2015
  3. Dow Jones VentureWire (behind paywall): “Spaceflight Industries Blasts Off With $20M to Accelerate Growth,” March 11, 2015
  4. Puget Sound Business Journal: “Spaceflight Industries to double in staff, revenue and footprint over next year,” March 11, 2015
  5. Puget Sound Business Journal: “Spaceflight Industries raises $20M to help send micro-satellites to space,” March 11, 2015; Reposts: HireMob, sNEWSi, Dollar Site
  6. PE Hub: “Spaceflight Industries pulls in $20 mln Series B,” March 11, 2015
  7. FinSMEs: “SPACEFLIGHT INDUSTRIES SECURES $20M IN SERIES B FUNDING,” March 11, 2015; Repost: Social Apps
  8. NewSpace Watch (behind paywall): “Spaceflight Industries raises $20M in new funding,” March 11, 2015
  9. Northwest Innovation: “Spaceflight Industries Gets $20M,” March 11, 2015
  10. Crosscut: “Wednesday 11 Mar, 2015 – Spaceflight Industries files $19.2M round,” March 11, 2015
  11. TECHi: “Spaceflight Industries raises $19.2 million to bring ride-sharing to space,” March 11, 2015; Reposts: Banzai Geek, Aggregateln.me
  12. Fortune: “Term Sheet — Thursday, March 12,” March 12, 2015
  13. Evestment Blog: “Private Space Flight Gets Boost with New Venture Funding,” March 12, 2015
  14. CityBizList: “RRE Venture Capital Leads $20M Series B for Spaceflight Industries,” March 12, 2015
  15. CityBizList: “Razor’s Edge Ventures Joins $20M Series B for Spaceflight Industries,” March 12, 2015
  16. The Wall Street Journal (Venture Capital Dispatch): “The Daily Startup: Memebox Raises $29M for Beauty-Product Sales,” March 12, 2015
  17. Space Daily: “Spaceflight Industries Raises $20 Million to Accelerate Growth,” March 12, 2015; Repost: One News Page
  18. AltAssets: “Small-satellite business Spaceflight Industries nets $20m Series B from VC firms,” March 12, 2015
  19. VC News Daily: “Spaceflight Industries Raises $20M Series B,” March 12, 2015
  20. PitchBook (Daily Newsletter): “Spaceflight Industries Rockets Away with $20M Series B,” March 12, 2015
  21. StrictlyVC: “March 12, 2015 – New Fundings,” March 12, 2015
  22. Satellite Evolution Group: “Spaceflight Industries raises $20 million to accelerate growth,” March 12, 2015
  23. Xconomy: “Seattle Roundup: Spaceflight Industries, Expedia, Magicflix, & More,” March 13, 2015; Repost: 9IJA News
  24. Satnews: “Spaceflight Garners Growth Funding,” March 13, 2015; Repost: News Fiber
  25. Via Satellite: “Investors Watching Dollars, Not Stars in Space,” March 19, 2015
  26. Puget Sound Business Journal: “New constellation of space firms,” March 20, 2015

LeoSat Hits the Satellite Industry Scene, Reveals Plans for a Global Data Network

As every PR pro can attest, one of the best parts of our job is supporting companies doing interesting, innovative things that make the world a better place for all of us. We recently had such an opportunity with our client LeoSat, a newcomer to the satellite industry devoted to bringing high-performance, cost-effective broadband service to businesses and governments through the development of a low Earth orbit satellite constellation. This addresses the unmet, critical need for fast, global coverage within these markets while marking a step toward new standards in satellite systems and communications.

This month, LeoSat came on the scene to publicly announce this vision as well as its appointment of industry veteran Vern Fotheringham, formerly of Kymeta, as CEO. To support the announcement, we distributed the news to a number of select technology, satellite and space industry outlets and journalists. This outreach was highly successful, resulting in more than a dozen articles and multiple reposts in a variety of local and industry publications. Following is a sampling of the coverage generated by the news:

  1. Space News – Proposed LeoSat Constellation Aimed at ‘Top 3,000’
  2. Satellite News – LeoSat Begins The Next Stage Of Development w/ A New CEO…To Create Low Earth Orbit Satellite Constellation
  3. Satellite Today – Vern Fotheringham Speaks About New LEO Broadband Project
  4. NewSpace Watch – LeoSat LLC satellite constellation project hires Vern Fotheringham as CEO (subscription required)
  5. Advanced Television – LeoSat joins broadband space race
  6. Northern Sky Research – LEO: The Space Industry’s New Playground
  7. TechZone – The New Satellite Broadband Rush
  8. Digital Ship – LeoSat unveils constellation plans
  9. Talk Satellite – LeoSat Announces the Appointment of Vern Fotheringham as Chief Executive Officer
  10. Satellite Evolution Group – LeoSat announces the appointment of Vern Fotheringham as Chief Executive Officer
  11. Communications Daily – LeoSat Has New CEO Fotheringham, Plans Worldwide Coverage (subscription required)
  12. Communications Daily – Communications Personals (subscription required)
  13. Satellite Markets & Research – Vern Fotheringham Named CEO of LeoSat
  14. GeekWire – Tech Moves: Vern Fotheringham named CEO of satellite venture

We’re thrilled to see LeoSat take off and look forward to all of its exciting developments in the months to come. For more on LeoSat and its vision of enabling unified, worldwide broadband coverage, be sure to check out www.LeoSat.com.

Writing for PR: May the Odds Be Ever In Your Favor

This weekend I finally got around to watching the latest “Hunger Games” movie and afterwards I started thinking about the similarities between mockingjay birds and writing in a PR agency setting.

Stay with me here.

Good PR professionals are (hopefully) good storytellers. I’d wager that most of us chose this as a career path because we love writing, as well as developing and shaping stories that get our clients noticed.

Which is why it can be frustrating – and potentially expensive – to get stuck in the endless cycle of writing and editing and re-writing documents for your clients. Who among us hasn’t been trapped in a never-ending revision round on a press release or pitch with a client that just never seems happy with your writing?

I’ve had multiple clients say they fired their previous PR agencies because of bad writing. Endless revisions aren’t just time consuming for both parties, but it can negatively impact client relationships and your agency’s business.

Which is why there are lessons to be learned from the fictional mockingjay bird when it comes to writing:

Listen to your clients. Mockingjays, in the movie, mimic sounds they hear in the forest. Pay attention to what your clients tell you when it comes to, say, a press release that needs to be drafted. When do their voices get excited? Is there a point when they show enthusiasm about a particular feature or customer benefit? Those are the important things to pay attention to and make sure are included in your draft. Are there phrases or differentiators they keep mentioning over and over? Those might be woven into a quote or help position the news in a broader context.

Adapt to your client’s writing style. Mockingjays memorize and repeat human songs. It’s important to remember that your particular writing style may not align with your client’s, or that of a particular publication. That’s OK. But in an agency setting, you need to adapt to their way of writing – and that’s not always easy. The language may seem overly formal or technical; the sentence structure might be too short for your liking – whatever the issue, you need to de-personalize your writing in order to reflect your client’s style and that of the broader industry/sector in which they operate. Again, listen to what your client is saying in their feedback/edits and try to replicate them as much as possible.

Be resourceful. Mockingjays are mentioned in various districts and environments in the movie. Spread your wings when approaching any writing project. Don’t just take what your client gives you – now is the time to be relentless and resourceful. Comb through their website, read previous press releases, white papers, and product literature – get educated on what you’re writing about. Read articles about their competition or partners and pay attention to the tone and language being used to describe them. This won’t just help with the project at hand, this type of research pays off for you and your team for future efforts and ultimately makes it easier and faster to write compelling content.

Develop a thick skin. Mockingjays are described as being as tough as rocks, being able to thrive in almost any environment. This is a must for survival in PR and especially in agencies where you’re handling multiple clients and projects. Stand by your writing and be able to defend it to your client if you get questions or negative feedback. Explain why you drafted the quote like you did, or why you didn’t include a certain element in the pitch. If you’ve done your research and paid attention to what your client wants in a particular document, you should be well-prepared to mitigate any concerns.

Have you ever drafted a release or pitch that knocked a client’s socks off? I’d love to hear how you approached it and why it worked. Or, if you find yourself frequently stuck in a dead-end of constant revisions, let us know that too and we’ll see how we can help. Happy Hunger Games!