I have a confession – I’m not big on confrontation. I typically prefer to go with the flow and be seen as easygoing rather than disruptive. However, a segment Marketplace aired on its radio program last week got me thinking I may need to reconsider my agreeable ways, at least when I’m at work anyway.
According to a Columbia University study, tension among colleagues stemming from diverse expertise and professional backgrounds led to the most innovative teams.
While it may seem counterintuitive to encourage discord over harmony, the study’s author, David Stark, explains, “Misunderstandings and breakdowns in communication can be as important as a smooth exchange of ideas.” The discussions initiated by these lapses in communication can bring clarity and lead to new solutions that may not have been apparent before.
Here are four tips on how to successfully incorporate creative tension within your organization:
The next time you hesitate to share your opinion with a colleague, remember that the best concepts are often a result of collaboration. Drawing from past experiences and challenging yourself to embrace the discomfort will ensure co-workers and clients increasingly value your contributions.
Tags: Creative Tension, Workplace communication Filed under: COMMUNIQUÉ PR